Contact us
The fastest way to reach a human is email. We answer support requests within 24 hours, and within 2 working days for anything involving a payment or a refund.
Please include the email address you used with us, and never send a full card number — we never need it.
What to write about
- Refunds: see our Refund Policy first; most answers are there.
- Privacy: read the Privacy Policy, then email us with your request.
- Terms: the Terms of Service cover age, consent and acceptable use.
- Something broken: tell us which page you were on and what you saw. Screenshots help enormously.
Business details
HalloweenDress
India
If you are in the EEA or UK and we have not answered a privacy request within 30 days, you may complain to your local data protection authority.